Edmund Rice Camps WA Edmund Rice Camps WA Edmund Rice Camps WA Edmund Rice Camps WA Edmund Rice Camps WA
September Mini Camp

Privacy

Introduction

Edmund Rice Camps WA regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Edmund Rice Camps WA users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Kevin Knapp at 08 9365 2811.

Collection of Information

All correspondence will be collected and stored, particularly in regard to sales, support and accounts, including email.

Any information collected by Edmund Rice Camps WA is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Edmund Rice Camps WA customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us at kknapp@edmundrice.org.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our communications, you may correct, update, delete or deactivate it by emailing us at nmancini@edmundrice.org

Orders

If you purchase a product or ticket from us we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Edmund Rice Camps WA uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at nmancini@edmundrice.org. Your personal information will never be collected by any third party that is not our agent/service provider.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on the site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of edmundricecampswa.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Edmund Rice Camps Security Policy

Edmund Rice Camps WA uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Edmund Rice Camps WA or any outside party.
  • All transactions are performed under 256 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Edmund Rice Camps WA.

For more information about eWAY and online credit card payments, please visit
eWAY.com.au

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase, refunds can be discussed by emailing us at kknapp@edmundrice.org within 24 hours of purchase/donation so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, if any attempt has been made to alter the product, or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered Post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit; we therefore advise you take out shipment registration of insurance with your postal carrier. Edmund Rice Camps WA will not be responsible for parcels lost or damaged in transit if you choose not to insure. If you have any enquiries regarding this document and the payment services offered by eWAY please visit our website at eway.com.au